A diary that stops you double-booking
Gafferly's diary shows the whole week across every engineer, so you can drag a job onto whoever is free and see immediately when a day is full. Jobs plot on a map so you can group work by area, and the customer gets an on-my-way text rather than a four hour window and a phone call at three o'clock.
The whole week, everyone, one screen
Drag and drop onto the engineer who is actually free. The capacity view shows the next fortnight, so you know what you can honestly promise on the phone.
Jobs on a map
See the day plotted geographically and group work by area instead of criss-crossing the county. On Crew and above.
On-my-way texts
One tap tells the customer you are coming, before they ring to ask. Fewer no-access visits, fewer angry calls.
Recurring work that books itself
Annual services and maintenance visits repeat on their own rather than depending on someone remembering.
How it works
- Book the job while the customer is still on the phone
- Drag it onto whoever is free that day
- The engineer sees it on their phone with the address and history
- One tap sends the on-my-way text
- Recurring work repeats itself without being re-booked
What it does not do
- The job map and route sequencing need Crew and Fleet respectively. Solo gets the diary but not the map.
- Vehicle location comes from the engineer's phone, not a tracker fitted to the van, so it depends on the phone being with them and the app running.
- It does not do automated dispatch. A person still decides who goes where, which for most firms of this size is the right answer anyway.
Most relevant to
Common questions
Will it stop double-bookings?
The diary shows every engineer's day on one screen, so a clash is visible before you make it rather than discovered on the morning. It does not physically prevent you booking two jobs at once, because sometimes that is deliberate.
Can I see where my engineers are?
Yes, on a live map, sourced from the engineer's phone rather than a tracker fitted to the van. That means it depends on the phone being with the vehicle. There is no telematics box.
See it on your own jobs
30 days with every feature unlocked. Card required to start, monthly rolling after that, no VAT to add.